Our commitment is to help your company expand its business into the Laos market using our insight to create tailored strategies, and provide a stable a high quality service.
+ Since we have close relationship with all suppliers in Laos we promise to offer you the most competitive quotation so you can provide an advantage to your clients.
+ We always update you with our suppliers’ latest promotions/ hot deals/ all discounts; hence you can revise your quote to your clients.
+ We work on a case by case basis, so if you let us know your requirements, we will turn your request into the best business opportunity.
+ We will join your research of your target clients and we aid you with our best recommendations.
+ We will analyze all requests together with you so we can bring our support and know-how on how to deal with clients’ requirement and how to turn a request into a successful booking.
+ We provide FREE training courses for your staff in order for them to have a clear understanding of the market in Laos, and of our products. We will help improve your staff’s ability and confidence to deal with a new market, and provide the resources they need to gain knowledge of Laos as a tourist destination.
3. We guarantee the best support
+ We provide your team with support 24/7, through a range of tools:
- Our B2B website
- Our Skype
- Our email
- Our hotline
+ Our sales office in Hanoi will be at your service in four different languages: English, French, German and Italian
4. We control and handle all problems on spot
+ We are locals and our insight and experience guarantees that we have control over any mishaps and we can handle any trouble very fast and on the spot.
+ We commit to address and fix all clients’ complaints before they leave Laos, in order to provide maximum customer satisfaction.
5. We help you to promote your brand to customers
+ We will use your brand identity when we welcome your clients in Laos.
+ We will send you clients’photos in Laos after they finish the tours.
+ We will collect clients’ feedback and share it with your team, so we can work together on improving our services.
+ We will encourage clients to recommend your company to friends/ family/ community when they return home.
6. We provide easy and hassle free means for cooperation
+ Our sales office is set in Hanoi, and this provides a wider, more streamlined reach to our customers.
+ Bank transfers can be made towards our office in Vietnam which will reduce operating costs.
+ Having support in both markets will ensure we can always reach the best financial results for both parties (for example receiving the balance payment for the tours in Laos, and making the payment towards you from our offices in Vietnam, with better rates and lower bank fees).
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